menuBrowse How-to guides
checklistHow-to guides
- Search for any customer, account or case
- Clear several screening hits at once
- Propose and approve a KYC change
- Run an ad-hoc name search or batch screening
- Use dashboards: period, comparison, drill-through and export
- Export data safely
- Use AI assistants responsibly
- Add a good-guy screening exclusion
- Switch a built-in scenario off or back on
- Manage tenant settings and kill switches
- Load data with files and the API
- Check platform health and scheduled jobs
All topics
How-to guides
Short recipes for one job: file a report, tune a rule, add a list entry.
Search for any customer, account or caseFind a customer, account, case or page in seconds with the command palette, full search and the registers.AnalystSenior analystMLROClear several screening hits at onceClear a group of obvious false-positive screening hits in one action, with four-eyes applied hit by hit.AnalystSenior analystMLROPropose and approve a KYC changeChange a live customer's KYC details under maker-checker, from the proposal to the approval.Senior analystMLRODeputy MLRORun an ad-hoc name search or batch screeningCheck one name, or a list of up to 5,000 names, against your screening lists without creating hits.AnalystSenior analystMLROUse dashboards: period, comparison, drill-through and exportChoose a period, compare it with the one before, click through to the underlying work and export what you see.AnalystSenior analystMLROExport data safelyWhich pages let you export, what FlowSentry does to protect each file, and how to handle exports without tipping off.AnalystSenior analystMLROUse AI assistants responsiblyHow to accept, edit or discard an AI draft, what the assistants see, and why the decision always stays with you.AnalystSenior analystMLROAdd a good-guy screening exclusionStop a known customer being matched again and again against a list entry they are not, under four-eyes and with an expiry date.MLRODeputy MLROAdministratorSwitch a built-in scenario off or back onStop a built-in monitoring scenario running for your institution, or bring it back, through maker-checker approval.AnalystSenior analystMLROManage tenant settings and kill switchesChange your institution's currency, time zone, calendar and suspicion clock under maker-checker, and use kill switches, webhooks and reason codes.AdministratorLoad data with files and the APIHow customers, accounts and transactions reach FlowSentry through signed API calls and file runs, and how to correct rows that fail.Integration engineerAdministratorCheck platform health and scheduled jobsUse Platform health to see whether jobs, data sources, webhooks, lists and AI are working, and know what to do when something needs attention.AdministratorIntegration engineer