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30 articles for “alert”

Tutorials Investigate an alert end to end This tutorial follows one alert from the moment it lands in your queue to one of two endings: you close it because the activity is explained, or you open a case, investigate and record suspicion for…
Getting started Key concepts …detect, so dashboards can show which risks are firing. Alert An alert is raised when a transaction, or a group of transactions, matches an active rule. It records which rule and version fired, the…
Guides Analyst guide …sign out). See Find your way around. 2. Your day: the alert queue Alerts & cases (/alerts) is your work queue for monitoring alerts, including findings promoted from file analysis (origin Ad-hoc…
Reference Status and badge meanings …grouped by area, with what it means and what to do next. Alerts and cases Priority Priority Meaning What to do High Score of 80 or more out of 100 Work these first Medium Score of 50 to 79 Work after…
Tutorials Analyse a statement file …dashboards; only the findings you choose to promote become alerts. Before you start You need the Analyst, Senior analyst, MLRO or Deputy MLRO role. Have up to five files about one subject (one person…
User roles Analyst and senior analyst Analysts are the investigators of FlowSentry. They work the alert queue, build cases, review screening hits and record suspicion for the MLRO to decide. Senior analysts do all of that and also act as…
FAQs Troubleshooting …and QA reviewers see "Read-only view: your role can review alerts and cases but not act on them." on the alert queue. Some sections, such as Onboarding, appear only when your institution has switched…
Guides Administrator guide …including AI usage; view Platform health. You cannot work alerts or cases, see STR material, or approve your own changes. You need MFA: enrolment is mandatory for administrators, and most of your…
User roles Auditor, QA reviewer and executive …can change nothing. The QA reviewer checks the quality of alert closures. The executive follows the programme through aggregate dashboards, with no access to individual cases. Each role is…
Tutorials Build a monitoring rule and get it approved …base currencies. Set the Cool-off (hours) under After an alert so one sustained pattern raises one alert rather than dozens. Note: Never hard-wire a figure that may differ between institutions or…
Guides Compliance and governance guide …than five minutes old. Evidence or it didn't happen. Every alert, score, hit, decision and AI draft carries the evidence behind it, attributed to a named person. Configuration over code. Thresholds,…
Blog & updates Dashboards that answer the next question …usually raises a question: compared with what, and which alerts are behind it? With this release, every FlowSentry dashboard answers both. Figures sit next to the previous period, and nearly…
Reference Glossary …the transaction book. Only findings you promote become alerts. AI draft Text or analysis prepared by an AI assistant, labelled AI draft — advisory with a confidence. You review, edit, use or discard…
Guides MLRO guide …filing deadlines. 2. Your daily view Dashboard (/): open alerts, SLA at risk, screening hits and Waiting for you — the four-eyes items you can approve. Notifications (the bell) and My approvals…
Blog & updates Rules without code: the guided rule builder …and Built-ins switched off. Each row shows the rule's alerts over the last 30 days and its last change. Each rule page opens with In plain English, then its scope, window, thresholds, conditions,…
How-to guides Use AI assistants responsibly …draft; people decide. An assistant can summarise an alert, draft an STR narrative or explain a screening match, but it can never close an alert, decide a hit, file a report, approve a change, edit a…
User roles User roles at a glance …Typical pages Analyst AML analyst and investigator Work alerts and cases, record suspicion, review screening hits, author rules, run file analysis, read customers /alerts, /screening,…
Getting started Welcome to FlowSentry …against every transaction as it arrives and raises alerts. Includes a rule library, a guided rule builder, backtesting and rule performance. Monitoring in the rail, /monitoring/rules Work Your alert…
Getting started Your first day, by role …your roles are listed under your name. Analyst Open Alerts & cases (/alerts). Start in My work; if it is empty, select Claim next to take the highest-priority unassigned alert. Open an alert. Read why…
FAQs AI and data protection …AI to speed up the work of compliance teams: summarising alerts, drafting investigation memos and STR narratives, explaining screening matches and risk ratings, and answering questions about what is…
User roles MLRO and Deputy MLRO …as the sign-off. Supervision and oversight Supervise the alert queue, bulk close where policy allows, and run QA review. See the AI usage dashboard and every other dashboard. Where you work Page Route…
Reference Release notes …radar that highlights typologies with sharply rising alerts and suggests a draft rule. Drafts still go through rule maker-checker. Pivot analytics with saved views and Export XLSX, and a Metric…
How-to guides Export data safely …a private copy. Warning: Anything about a suspicion, an alert, a case or a suspicious transaction report must never reach the customer or anyone who might alert them. Do not attach such exports to…
Blog & updates Meet Ask Sentry: AI that drafts, people decide …in one place Assistant Where you find it What you get Alert triage Alert drawer → Summarise with AI Why it fired, risk context and a suggestion; Use as rationale fills the rationale and reason code…
How-to guides Search for any customer, account or case …into the command palette and press Enter, or Open Alerts & cases at /alerts and look in the cases list, which shows Case, Title, Stage, Owner and STR. Masked identifiers Identifiers such as national…
Reference Troubleshooting and error messages …it means What to do Read-only view: your role can review alerts and cases but not act on them. Your role (for example auditor or QA reviewer) can read but not act Nothing; this is by design We…
User roles Administrator and integration engineer …and every change is audited. What you cannot do See alerts, cases, customers or STR material. Administration is separate from investigation. Approve your own settings change, go-live request or…
Getting started Find your way around …is never the only control. Module Typical pages Work Alerts & cases, My approvals, MLRO decisions, QA review, Information requests Monitoring Rule library, Create rule, Backtest, Rule performance,…
Guides KYC and onboarding guide …cannot approve it. Note: Relationship managers never see alerts, cases, investigations or STR material. This protects you and the institution from tipping-off risk. 2. Onboarding new customers Client…
FAQs Security and access …Among others: suspicion and the MLRO's filing decision, alert closure and QA review, a proposed true match and its confirmation, watchlist versions, rule versions, onboarding approvals, tenant…