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30 articles for “alerts”
- rocket_launchGetting started Key concepts …the same pattern on the same subject raising duplicate alerts. Backtest A backtest replays stored transactions through a rule exactly as the live engine would, to show how many alerts it would have…
- schoolTutorials Analyse a statement file …dashboards; only the findings you choose to promote become alerts. Before you start You need the Analyst, Senior analyst, MLRO or Deputy MLRO role. Have up to five files about one subject (one person…
- badgeUser roles Analyst and senior analyst …a sample of closures, confirm screening matches and close alerts in bulk where policy allows. What you can do As an analyst Claim, investigate and close alerts with an outcome, a reason code and a…
- menu_bookGuides Analyst guide …See Find your way around. 2. Your day: the alert queue Alerts & cases (/alerts) is your work queue for monitoring alerts, including findings promoted from file analysis (origin Ad-hoc file). Screening…
- schoolTutorials Investigate an alert end to end …on Hits (/screening); this tutorial covers monitoring alerts. Step 1: Pick up an alert Open Work › Alerts & cases (/alerts). Choose a view: My work (alerts assigned to you), Team or Unassigned. Select…
- library_booksReference Status and badge meanings …grouped by area, with what it means and what to do next. Alerts and cases Priority Priority Meaning What to do High Score of 80 or more out of 100 Work these first Medium Score of 50 to 79 Work after…
- helpFAQs Troubleshooting …and QA reviewers see "Read-only view: your role can review alerts and cases but not act on them." on the alert queue. Some sections, such as Onboarding, appear only when your institution has switched…
- badgeUser roles Auditor, QA reviewer and executive …and exceptions, with Record a finding and Concur. Read alerts and cases, including STR-restricted cases, for independent testing. You see the read-only view: "Read-only view: your role can review…
- campaignBlog & updates Dashboards that answer the next question …usually raises a question: compared with what, and which alerts are behind it? With this release, every FlowSentry dashboard answers both. Figures sit next to the previous period, and nearly…
- menu_bookGuides MLRO guide …filing deadlines. 2. Your daily view Dashboard (/): open alerts, SLA at risk, screening hits and Waiting for you — the four-eyes items you can approve. Notifications (the bell) and My approvals…
- badgeUser roles User roles at a glance …Typical pages Analyst AML analyst and investigator Work alerts and cases, record suspicion, review screening hits, author rules, run file analysis, read customers /alerts, /screening,…
- rocket_launchGetting started Welcome to FlowSentry …against every transaction as it arrives and raises alerts. Includes a rule library, a guided rule builder, backtesting and rule performance. Monitoring in the rail, /monitoring/rules Work Your alert…
- menu_bookGuides Compliance and governance guide …and reproducibility Area What an examiner can see Alerts The rule and version that fired, the window, each threshold against the actual value with exchange-rate provenance, and the trigger…
- library_booksReference Glossary …the transaction book. Only findings you promote become alerts. AI draft Text or analysis prepared by an AI assistant, labelled AI draft — advisory with a confidence. You review, edit, use or discard…
- campaignBlog & updates Rules without code: the guided rule builder …and Built-ins switched off. Each row shows the rule's alerts over the last 30 days and its last change. Each rule page opens with In plain English, then its scope, window, thresholds, conditions,…
- checklistHow-to guides Search for any customer, account or case …into the command palette and press Enter, or Open Alerts & cases at /alerts and look in the cases list, which shows Case, Title, Stage, Owner and STR. Masked identifiers Identifiers such as national…
- rocket_launchGetting started Your first day, by role …your roles are listed under your name. Analyst Open Alerts & cases (/alerts). Start in My work; if it is empty, select Claim next to take the highest-priority unassigned alert. Open an alert. Read why…
- badgeUser roles Administrator and integration engineer …and every change is audited. What you cannot do See alerts, cases, customers or STR material. Administration is separate from investigation. Approve your own settings change, go-live request or…
- menu_bookGuides Administrator guide …including AI usage; view Platform health. You cannot work alerts or cases, see STR material, or approve your own changes. You need MFA: enrolment is mandatory for administrators, and most of your…
- schoolTutorials Build a monitoring rule and get it approved …rule exactly as the live engine would and shows Projected alerts, distinct subjects and an estimate of false positives based on past decisions. "The rule would have stayed silent over this window."…
- rocket_launchGetting started Find your way around …is never the only control. Module Typical pages Work Alerts & cases, My approvals, MLRO decisions, QA review, Information requests Monitoring Rule library, Create rule, Backtest, Rule performance,…
- menu_bookGuides KYC and onboarding guide …cannot approve it. Note: Relationship managers never see alerts, cases, investigations or STR material. This protects you and the institution from tipping-off risk. 2. Onboarding new customers Client…
- badgeUser roles MLRO and Deputy MLRO …Filing volumes, timeliness and FIU rejections Alerts & cases /alerts The queue and every case, including STR-restricted ones QA review /qa Sampled alert closures Rule library /monitoring/rules Approve…
- library_booksReference Release notes …radar that highlights typologies with sharply rising alerts and suggests a draft rule. Drafts still go through rule maker-checker. Pivot analytics with saved views and Export XLSX, and a Metric…
- checklistHow-to guides Switch a built-in scenario off or back on …a scenario off, look at its performance on the rule page (alerts in the last 30 and 90 days, and false positives) and run Backtest this version. Often tuning a threshold is better than losing the…
- library_booksReference Troubleshooting and error messages …it means What to do Read-only view: your role can review alerts and cases but not act on them. Your role (for example auditor or QA reviewer) can read but not act Nothing; this is by design We…
- helpFAQs AI and data protection …AI to speed up the work of compliance teams: summarising alerts, drafting investigation memos and STR narratives, explaining screening matches and risk ratings, and answering questions about what is…
- checklistHow-to guides Export data safely …the case. Relationship managers and executives never see alerts, cases or STR material, so exports from their roles cannot contain them. Filing reports with the FRC Filing with the Financial Reporting…
- helpFAQs General questions …It depends on where you are looking: Where How fresh Alerts raised by monitoring rules As transactions arrive and are evaluated Customer register Within about 15 minutes of a change Dashboards and…
- menu_bookGuides Integration guide …is audited. Read API: a scoped, field-level read API for alerts, cases, risk, screening and metrics can be enabled for downstream systems; callers only receive the fields their scopes grant.…