Search the Help Centre

29 articles for “analyst”

Guides Analyst guide This guide is for AML analysts, investigators and senior analysts. It covers how to work the queue, investigate, use the AI assistants, review screening hits, analyse files, read and write rules, look…
User roles Analyst and senior analyst Analysts are the investigators of FlowSentry. They work the alert queue, build cases, review screening hits and record suspicion for the MLRO to decide. Senior analysts do all of that and also act as…
Getting started Your first day, by role …name, top right): your roles are listed under your name. Analyst Open Alerts & cases (/alerts). Start in My work; if it is empty, select Claim next to take the highest-priority unassigned alert. Open…
Tutorials Draft and file an STR …tutorial covers both sides. Before you start Investigator: Analyst, Senior analyst, MLRO or Deputy MLRO role, working an open case. See Investigate an alert end to end. Decider: MLRO or Deputy MLRO…
User roles User roles at a glance …roles Role Purpose Key permissions Typical pages Analyst AML analyst and investigator Work alerts and cases, record suspicion, review screening hits, author rules, run file analysis, read customers…
Blog & updates Rules without code: the guided rule builder …rule builder and a new rule library to FlowSentry, so analysts can describe a pattern, see exactly what the rule will do, test it against history and send it for approval, all without writing code.…
How-to guides Search for any customer, account or case …Accounts registers need a role that can read customers: Analyst, Senior analyst, MLRO, Deputy MLRO, Risk manager, Auditor, Relationship manager, KYC reviewer or Senior approver. Cases appear only for…
Getting started Welcome to FlowSentry …You only see the modules and pages your role allows. An analyst will not see the Admin module; an executive sees dashboards but not cases. See User roles at a glance. How the parts fit together A…
How-to guides Add a good-guy screening exclusion …exclusion is in force, screening skips that pair, so analysts stop clearing the same false positive over and over. Before you start To propose an exclusion you need list-management rights: MLRO,…
Tutorials Analyse a statement file …to promote become alerts. Before you start You need the Analyst, Senior analyst, MLRO or Deputy MLRO role. Have up to five files about one subject (one person or one company): CSV or XLSX, at most 10…
Tutorials Build a monitoring rule and get it approved …a common sign of a mule account. Before you start Author: Analyst, Senior analyst, MLRO or Deputy MLRO role. Approver: MLRO, Deputy MLRO or Administrator role — a different person from the author —…
How-to guides Clear several screening hits at once …you start You need a role that reviews screening hits: Analyst, Senior analyst, MLRO or Deputy MLRO. Only hits in the Potential status can be bulk cleared. Check each hit before you tick it. Bulk…
Tutorials Investigate an alert end to end …20 minutes the first time. Before you start You need the Analyst or Senior analyst role (the MLRO and Deputy MLRO can do the same). Have your authenticator app to hand. You will not need step-up in…
How-to guides Manage tenant settings and kill switches …disposition reason codes Reason codes are "The reasons analysts pick when they close an alert". Select Add or reword a code to create a code or change its wording. Select Deactivate to stop a code…
Guides MLRO guide …suspicions the MLRO recorded. You can do everything an analyst can, and on top of that you decide suspicions, file reports, approve governed changes and oversee the programme. 1. Before your first…
Tutorials Review a screening hit …and higher-risk clears. Before you start Reviewer (maker): Analyst, Senior analyst, MLRO or Deputy MLRO role. Checker: Senior analyst, MLRO, Deputy MLRO or Screening checker role — a different person…
Guides Administrator guide …attempt is audited. Disposition reason codes The reasons analysts pick when they close an alert. Add or reword a code or Deactivate one. Keep the list short and meaningful — reason codes drive the…
User roles Auditor, QA reviewer and executive …its history and shows "Returned by QA — rework" to the analyst. Read alerts and cases (read-only view) and use Link analysis. See Rule performance and the dashboards, including Operations & SLA. By…
Blog & updates Dashboards that answer the next question …items due in 24 hours, throughput, time to disposition, analyst productivity Screening /dashboards/screening Hits per day by category, backlog and ageing, true-match rate, time to clear, hits by list…
User roles MLRO and Deputy MLRO …is recommended. What you can do You have everything an analyst and senior analyst can do, plus the following. Suspicion and reporting Decide each suspicion in MLRO decisions: File STR, Return to the…
Tutorials Run a customer risk review …and the risk register Anyone who can read customers (Analyst, Senior analyst, MLRO, Deputy MLRO, Risk manager, KYC reviewer, Relationship manager, Senior approver, Auditor) Use the simulator and draft…
How-to guides Run an ad-hoc name search or batch screening …is open to roles that review screening hits: Analyst, Senior analyst, MLRO and Deputy MLRO. Search for one name Open Name search in the Screening module, or go to /screening/search. Enter the Full…
How-to guides Switch a built-in scenario off or back on …or switch back on, you need a role that can author rules: Analyst, Senior analyst, MLRO or Deputy MLRO. To approve the request, you need the MLRO, Deputy MLRO or Administrator role, and a second…
User roles Administrator and integration engineer …webhooks and maintain the disposition reason codes analysts use. Connect data sources, approve go-live, and approve mapping templates. Upload files and correct quarantined rows in ingestion runs.…
How-to guides Check platform health and scheduled jobs …A few seconds each morning catches most problems before analysts notice them. Related Load data with files and the API Manage tenant settings and kill switches Troubleshooting FAQ Administrator guide
FAQs General questions …across Africa and beyond. Inside an institution, it serves analysts and investigators, MLROs and their deputies, KYC and onboarding staff, risk managers, administrators, integration engineers,…
Guides KYC and onboarding guide …also review applications and work EDD checklists. Senior analysts can propose KYC changes. In every case, the person who made an item cannot approve it. Note: Relationship managers never see alerts,…
User roles KYC reviewer, relationship manager and senior approver …a live customer Relationship manager, KYC reviewer, senior analyst, MLRO or deputy Senior approver, MLRO or Deputy MLRO Yes EDD checklist KYC reviewer, risk manager, MLRO or deputy Senior approver,…
How-to guides Propose and approve a KYC change …Before you start To propose a change you need the Senior analyst, MLRO, Deputy MLRO, Relationship manager or KYC reviewer role. To approve a change you need the MLRO, Deputy MLRO or Senior approver…