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16 articles for “assistants”

How-to guides Use AI assistants responsibly FlowSentry's AI assistants draft; people decide. An assistant can summarise an alert, draft an STR narrative or explain a screening match, but it can never close an alert, decide a hit, file a report,…
FAQs AI and data protection …not models, make every regulated decision. What the assistants do Which AI assistants are there? Assistant Where you find it What it gives you Alert triage Alert drawer, Summarise with AI Why it…
Blog & updates Meet Ask Sentry: AI that drafts, people decide …a copilot available on every page, and brings all of the assistants under one set of labels and controls. Meet Ask Sentry Press Ctrl+J on Windows or Linux, ⌘J on a Mac, or select the sparkle button in…
Tutorials Investigate an alert end to end …and rejects new evidence. Related Analyst guide Use AI assistants responsibly Status and badge meanings
FAQs Troubleshooting …to see whether it would have fired over the period. AI assistants The assistant shows "Generated without AI — rules-based summary" The AI could not be used for this request. The label gives the…
Reference Troubleshooting and error messages …Check the limits in Troubleshooting. AI assistants Message as shown What it means What to do Generated without AI — rules-based summary AI was not used; the reason (switched off, not enabled, timed…
Getting started Welcome to FlowSentry …team one place to investigate, decide and report — with AI assistants that draft the paperwork and people who make every decision. This article explains what each part of the product does and how the…
Guides Analyst guide …It covers how to work the queue, investigate, use the AI assistants, review screening hits, analyse files, read and write rules, look after customer records, and the four-eyes controls that apply…
FAQs General questions …Reporting Centre (FRC) dashboards and analytics AI assistants that draft, explain and summarise, but never decide Who is it for? FlowSentry is built for banks, SACCOs, microfinance institutions,…
How-to guides Manage tenant settings and kill switches …quickly, for example during a data protection review. Assistants then fall back to rules-based summaries where they can, labelled "Generated without AI — rules-based summary". Register an outbound…
User roles Analyst and senior analyst …transaction feed. Upload evidence documents and use the AI assistants, which draft but never decide. As a senior analyst, in addition Supervise the queue: assign alerts to colleagues and act on alerts…
Guides Compliance and governance guide …internal no-file register 6. AI governance Drafts only. AI assistants summarise alerts, draft investigation memos and STR narratives, explain screening matches and risk ratings, review KYC changes and…
Getting started Find your way around …it tells you where to do that yourself. See Use AI assistants responsibly. The app bar Breadcrumbs show where you are (module › page, or module › page › item). Select a crumb to go back up.…
How-to guides Propose and approve a KYC change …KYC and onboarding guide KYC and onboarding roles Use AI assistants responsibly Search for any customer, account or case
Reference Release notes …and explainable risk. AI assistance across the workspace Assistants for alert triage, case investigation memos and case summaries, STR narrative drafts, screening match explanation, risk rating…
Reference Security and privacy overview …model call and restored only on the user's screen. Some assistants never send certain values at all. A self-hosted model tier keeps data within the institution's environment. Institutions holding real…