Search the Help Centre

30 articles for “audit”

User roles Auditor, QA reviewer and executive …roles oversee the AML programme rather than run it. The auditor tests it independently and can read almost everything, but can change nothing. The QA reviewer checks the quality of alert closures. The…
Guides Compliance and governance guide …(AML/CFT) obligations. It is written for MLROs, internal audit, administrators, senior management and evaluators who need to understand how decisions are governed and evidenced. It describes the…
FAQs Security and access …actions, strict segregation of duties and a tamper-evident audit trail. This page answers the questions users ask most about these controls. Signing in How do I sign in? Go to the sign-in page, enter…
How-to guides Export data safely …that names the person who downloaded or viewed them. Audit logging. Every export is recorded under your name. Some exports record only counts; batch screening, for example, never writes the names into…
Getting started Your first day, by role …every run on Ingestion runs. Read next: Integration guide. Auditor, QA reviewer or executive Auditor: open Audit trail (/audit) to see who did what and to confirm the chain is intact; Regulator…
Guides Administrator guide …exclusions (approval sits with list approvers); read the audit trail and regulator reviews, rules and dashboards, including AI usage; view Platform health. You cannot work alerts or cases, see STR…
Reference Security and privacy overview …evidence they produce. It is written for compliance, risk, audit and information-security teams evaluating or using FlowSentry. Access control Strong authentication Multi-factor authentication with an…
Tutorials Draft and file an STR …Only STR-privileged roles (MLRO, Deputy MLRO and Auditor) and the people already on the case can see it. This is FlowSentry's tipping-off control. Part 3: Hand the report to the FIU FlowSentry…
Getting started Key concepts …minutes. See Sign in, set up MFA and understand step-up. Audit trail Every governed action is written to an append-only, hash-chained audit trail that names the real person, what changed and when. Any…
User roles Administrator and integration engineer …Propose list changes and good-guy exclusions. Read the Audit trail, including the chain integrity check, and run Regulator reviews. Watch Platform health: scheduled jobs, source freshness, webhooks,…
Guides MLRO guide …for governance reporting. Every view and download is audit-logged and watermarked. Cash transaction reports Qualifying cash activity is batched daily into draft CTRs. In the CTR register, Review…
How-to guides Search for any customer, account or case …Analyst, Senior analyst, MLRO, Deputy MLRO, Risk manager, Auditor, Relationship manager, KYC reviewer or Senior approver. Cases appear only for roles that can read cases (Analyst, Senior analyst,…
User roles User roles at a glance …upload files, approve rules, manage lists, read the audit trail /admin/settings, /integration/sources, /audit, /ops/health Integration engineer The institution's IT team Connect data sources, build…
Reference Release notes …and full entry profiles. Searches are recorded in the audit trail and create nothing. Batch screening of up to 5,000 names from a CSV file, with formula-safe export. The audit log records counts only,…
How-to guides Use dashboards: period, comparison, drill-through and export …AI usage is for the MLRO, Deputy MLRO, Administrator and Auditor. Some figures, such as STRs filed and rule precision, appear only for STR-privileged roles. Set the period At the top of the dashboard,…
FAQs AI and data protection …is available to the MLRO, Deputy MLRO, administrators and auditors. Can AI be switched off? Yes. Your institution has an AI features kill switch in Tenant settings. Turning it off takes effect at…
Guides Analyst guide …different person from the author (segregation of duties)." Audit trail: everything you do on a governed record is attributed to you in a tamper-evident log. Read-only views: some colleagues (auditors,…
Blog & updates Dashboards that answer the next question …under your name. Pivot exports and metric changes are audit-logged too. The radar never activates anything. A suggested draft rule still goes through the rule builder and maker-checker approval.…
FAQs General questions …risk managers, administrators, integration engineers, auditors and senior management, each with a view suited to their role. What principles does it follow? Three principles shape every screen: Human…
Reference Glossary …about records you can see, with sources, and never acts. Audit trail The append-only, hash-chained record of who did what and when. It names the real person and makes tampering evident. Backtest…
Guides Integration guide …if it is the only active key). Both need step-up and are audit-logged. Warning: Treat a signing secret like a password. Never put it in source code, tickets, e-mail or chat. If one is exposed, rotate…
Guides KYC and onboarding guide …with identifiers masked; the export is recorded in the audit trail. Accounts (/accounts) is the account register, searchable by account number or owner. KYC status Status Meaning Complete Every…
How-to guides Manage tenant settings and kill switches …codes apply straight away but are still recorded in the audit trail. Before you start You need the Administrator role. Core settings need two different administrators: one proposes, the other approves…
How-to guides Run an ad-hoc name search or batch screening …alert, no customer. The search itself is recorded in the audit trail. Screen a file of names Prepare the file Use a CSV file with a header row. Use these columns: name,dob,country,id,reference. Only…
Blog & updates Smarter screening and explainable risk …identifiers and remarks. The search is recorded in the audit trail. Batch screening (/screening/batch) does the same for a CSV of up to 5,000 rows. Only the name column is required. Results show the…
How-to guides Switch a built-in scenario off or back on …not offer the product it monitors. The approver and the audit trail will see it. Select Request. The request is sent to a second person and appears in their My approvals inbox. The scenario keeps…
Getting started Welcome to FlowSentry …format, the filing registers, regulator reviews and the audit trail. Reporting, /reporting Insight Dashboards for executives, monitoring, operations, screening, customer risk and AI usage; a personal…
How-to guides Add a good-guy screening exclusion …approval and the names of both people are recorded in the audit trail. Keep exclusions current The In force view shows every active exclusion. Expiring in 30 days shows exclusions that will lapse…
User roles Analyst and senior analyst …matches or propose KYC changes. See the STR register, the audit trail page or tenant settings. Let the AI close, decide or submit anything. Every draft needs you to act. Warning: When you ask a…
How-to guides Clear several screening hits at once …looked at. Every clear is recorded under your name in the audit trail. Related Review a screening hit Add a good-guy screening exclusion Screening and risk FAQ