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26 articles for “dashboards”

Blog & updates Dashboards that answer the next question …through to the records behind it. What's new A gallery of dashboards Dashboards (/dashboards) is now a gallery showing only the dashboards your role can open: Dashboard Route What it shows Executive…
How-to guides Use dashboards: period, comparison, drill-through and export …and where to go for deeper analysis. Before you start Open Dashboards in the Insight module, or go to /dashboards. The gallery shows only the dashboards your role can open. Most roles can open the…
User roles Auditor, QA reviewer and executive …The executive follows the programme through aggregate dashboards, with no access to individual cases. Each role is deliberately narrow, so that oversight never becomes a back door into investigation…
Guides MLRO guide …can never check your own item. 6. Overseeing the programme Dashboards Executive overview (/dashboards/executive): alerts, cases opened, SLA compliance, STRs filed, high-risk customers, screening…
FAQs General questions …and CTR files for the Financial Reporting Centre (FRC) dashboards and analytics AI assistants that draft, explain and summarise, but never decide Who is it for? FlowSentry is built for banks, SACCOs,…
Reference Release notes …follow the links to our blog posts. 13 October 2026 Dashboards v2 and the analytics workspace A new dashboard gallery at /dashboards shows only the dashboards your role can open. New dashboards:…
FAQs Troubleshooting …or page is empty. Is something broken? Probably not. Dashboards and analytics read summary data that is refreshed in the background about every 15 minutes, not the live transaction tables. Check: The…
User roles User roles at a glance …Executive Board and senior management Aggregate dashboards only, with no case-level content /dashboards/executive, /dashboards Auditor Internal audit or regulator, read-only Read the audit trail,…
Guides Administrator guide …read the audit trail and regulator reviews, rules and dashboards, including AI usage; view Platform health. You cannot work alerts or cases, see STR material, or approve your own changes. You need…
Getting started Welcome to FlowSentry …reviews and the audit trail. Reporting, /reporting Insight Dashboards for executives, monitoring, operations, screening, customer risk and AI usage; a personal dashboard; pivot analytics and a metric…
User roles MLRO and Deputy MLRO …STR register, CTR register, FIU hand-off Reporting KPIs /dashboards/reporting Filing volumes, timeliness and FIU rejections Alerts & cases /alerts The queue and every case, including STR-restricted…
User roles Risk manager …versions to understand how monitoring uses risk. Use the dashboards, including Customer risk. Where you work Page Route What for Customer risk /risk The risk register, band mix, migration and…
User roles Analyst and senior analyst …/customers, /accounts Customer profiles and accounts Dashboards /dashboards Monitoring, operations, screening, customer risk and your own What needs a second person Your action Who checks it Step-up…
How-to guides Check platform health and scheduled jobs …of FlowSentry's work happens in the background: refreshing dashboards and registers, batching cash transaction reports, rescreening the book and delivering webhooks. Platform health gives…
Guides Compliance and governance guide …never to mention suspicion. Executives see aggregate dashboards only. Exports and document views are watermarked with the viewer's name and audit-logged. 8. Data protection Tenant isolation: every…
Getting started Your first day, by role …them. QA reviewer: work QA review (/qa). Executive: open Dashboards (/dashboards) and start with the Executive overview. Read next: Auditor, QA reviewer and executive. Tip: Whatever your role, learn…
User roles Administrator and integration engineer …Onboarding setup, when onboarding is switched on. Use the dashboards, including AI usage. What needs a second person You need a second administrator. Tenant settings change under maker-checker: one…
FAQs AI and data protection …examiners. Who can see AI usage? The AI usage dashboard (/dashboards/ai) shows calls, spend, tokens and response time by day, feature and model. It is available to the MLRO, Deputy MLRO,…
Tutorials Analyse a statement file …The rows never enter the transaction book, cash reports or dashboards; only the findings you choose to promote become alerts. Before you start You need the Analyst, Senior analyst, MLRO or Deputy MLRO…
Getting started Find your way around …Reporting KPIs, Regulator reviews, Audit trail Insight Dashboards and each dashboard, Analytics workspace, Pivot analytics, Metric designer Data Data sources, Mapping studio, Load data, Ingestion runs…
Reference Glossary …Read model Summary data prepared in the background for dashboards and analytics, refreshed about every 15 minutes, rather than reading live tables. Risk band The category a risk score falls into: Low,…
Getting started Key concepts …Rules are tagged with the typology they detect, so dashboards can show which risks are firing. Alert An alert is raised when a transaction, or a group of transactions, matches an active rule. It…
Reference Keyboard shortcuts …analysis Select two nodes Traces the path between them Dashboards Click a figure, bar, legend entry or row Drills through to the underlying records Accessibility FlowSentry is built to be usable with…
Guides KYC and onboarding guide …rather than "update". Use the Customer risk dashboard (/dashboards/customers) to plan reviews: overdue and due reviews, IDs expiring in 30, 60 and 90 days. Related KYC reviewer, relationship manager…
User roles KYC reviewer, relationship manager and senior approver …Items waiting for you All three Customer risk dashboard /dashboards/customers Risk bands, KYC status, reviews and ID expiries All three What needs a second person What is made Made by Checked by…
Tutorials Run a customer risk review …the model instead. Use the Customer risk dashboard (/dashboards/customers) to watch bands, PEPs, overdue reviews and expiring IDs across the book. The EWRA page (/risk/ewra) holds the…