menuBrowse the Help Centre
All topics
Search the Help Centre
14 articles for “good-guy list”
- checklistHow-to guides Add a good-guy screening exclusion …customers share a name with someone on a sanctions or PEP list and are matched every time they are screened. A good-guy exclusion records that this customer is not that listed party. While an approved…
- helpFAQs Screening and risk …raises and remembers screening hits, how the different lists behave, and how a customer's risk rating is built, overridden and followed up. Screening hits Why was this hit raised? A hit is raised when…
- schoolTutorials Review a screening hit …beneficial owners — against sanctions, PEP and internal lists, possible matches arrive as hits. This tutorial walks through reviewing one hit, from the queue to a decision, including the second…
- campaignBlog & updates Smarter screening and explainable risk …search (/screening/search) looks a name up against your lists without creating anything. Enter a full name and, optionally, a date of birth, country and party type, set the fuzziness between 70 and…
- rocket_launchGetting started Key concepts …the rest of the product falls into place. For a longer A–Z list, see the Glossary. Monitoring Rule and scenario A rule describes a pattern worth investigating, such as "three or more cash deposits…
- checklistHow-to guides Clear several screening hits at once …the Screening workbench. Choose the Open view. Narrow the list so it contains only the hits you mean to clear. Useful tools: Category (for example Sanctions, PEP or Internal), List and Status filters…
- badgeUser roles Administrator and integration engineer …Approve or reject monitoring rule versions. Propose list changes and good-guy exclusions. Read the Audit trail, including the chain integrity check, and run Regulator reviews. Watch Platform health:…
- menu_bookGuides Compliance and governance guide …to a named person. Configuration over code. Thresholds, lists, calendars, reason codes, risk models and policies are your institution's governed settings. Least privilege. Roles grant only what a job…
- library_booksReference Glossary …alongside the product's own vocabulary. Terms are listed alphabetically. Where a term names a screen or button, it appears in bold as it does in the product. A to C Term Meaning Ad-hoc file analysis…
- badgeUser roles MLRO and Deputy MLRO …proposed clears on screening hits. Propose and approve list changes and good-guy exclusions (never the same item). Review and approve onboarding applications, including high-risk ones. Approve KYC…
- library_booksReference Release notes …what has changed in FlowSentry, newest first. Each entry lists the main improvements and who they matter to. For the story behind the bigger releases, follow the links to our blog posts. 13 October…
- badgeUser roles User roles at a glance …buttons work and which items you can approve. This page lists every role an institution can assign, explains who checks whose work, and points you to the detailed article for each role. Institution…
- menu_bookGuides MLRO guide …deputy must decide. The Decision log and Recent decisions list every decision and the goAML report each File decision produced. Report failures shows any report that could not be generated, so you can…
- rocket_launchGetting started Sign in, set up MFA and understand step-up …approving a proposed clear or a PEP decision; approving a good-guy exclusion or activating a watchlist version; activating a monitoring rule or switching a built-in scenario off; approving a KYC…