menuBrowse the Help Centre
All topics
Search the Help Centre
18 articles for “name search”
- checklistHow-to guides Run an ad-hoc name search or batch screening Sometimes you need to check a name before it becomes a customer: a prospective counterparty, a new director, or a list of names from a business partner. Name search checks one name; batch screening…
- checklistHow-to guides Search for any customer, account or case …find something: the command palette for a quick jump, full search for free text, and the customer and account registers when you need filters. All three show only the records your role is allowed to…
- campaignBlog & updates Smarter screening and explainable risk …loosening any of the controls around them. Screening Name search and batch screening Name search (/screening/search) looks a name up against your lists without creating anything. Enter a full name…
- menu_bookGuides Analyst guide …palette: Ctrl+K (⌘K on a Mac) or /. Type part of a page name, an action such as "create rule", or a customer, account, case or rule reference, then Enter. Free text opens full search. Ask Sentry:…
- rocket_launchGetting started Find your way around …workbench, EWRA, and the onboarding pages Screening Hits, Name search, Batch screening, Exclusions, PEP register, Watchlists, Designations, Four-eyes policy Reporting Reporting, Reporting KPIs,…
- library_booksReference Release notes …or a single widget. Every export is recorded under your name. The Analytics workspace compares typologies period on period and adds a Typology radar that highlights typologies with sharply rising…
- campaignBlog & updates Rules without code: the guided rule builder …and round amounts) together with your own rules. Search by id or name, and filter by status, severity, typology, transaction type, channel or what the rule looks at. Tiles show what is Active,…
- schoolTutorials Review a screening hit …shows as overdue. Filter by category, list or status, or search by subject, entry or list. Tick Assigned to me to see only your own. Open a hit and select Assign to me so colleagues know you are…
- badgeUser roles Analyst and senior analyst …positive, propose a true match or escalate to a case. Look names up in Name search and screen a CSV file in Batch screening. Designate a PEP or request a PEP declassification for a checker to decide.…
- menu_bookGuides Compliance and governance guide …AI draft carries the evidence behind it, attributed to a named person. Configuration over code. Thresholds, lists, calendars, reason codes, risk models and policies are your institution's governed…
- campaignBlog & updates Introducing the new FlowSentry experience …⌘K on a Mac, or / when you are not typing in a field. The Search or jump to box takes part of a page name ("kyc", "rules"), an action ("create rule"), or a customer, account, case or rule reference.…
- library_booksReference Glossary …vocabulary. Terms are listed alphabetically. Where a term names a screen or button, it appears in bold as it does in the product. A to C Term Meaning Ad-hoc file analysis Checking a statement or…
- menu_bookGuides KYC and onboarding guide …expiring, PEPs and Reviews overdue. Select one to filter. Search: the start of any name, or an exact identifier — national ID, KRA PIN, phone, account or customer number. Filters: risk band, KYC…
- checklistHow-to guides Clear several screening hits at once When a common name produces a run of hits that are clearly not your customer, you can clear them together instead of one by one. You give one reason code and one narrative for the group, and…
- checklistHow-to guides Switch a built-in scenario off or back on …module, or go to /monitoring/rules. Find the scenario. Search by id or name, or filter by Typology. Open the rule page. Select Switch off. In the dialog, enter a Reason. Explain why the scenario is…
- badgeUser roles KYC reviewer, relationship manager and senior approver …with Send answer. Your answer is recorded with your name. Read customers and accounts, and propose a KYC change with a reason. Upload documents. What you cannot do See alerts, cases, screening…
- rocket_launchGetting started Welcome to FlowSentry …PEP and internal lists; hit review with explanations; name search; batch screening; exclusions; the PEP register. Screening, /screening Reporting Suspicious transaction reports (STR/SAR) and cash…
- checklistHow-to guides Propose and approve a KYC change …and the decision are recorded in the audit trail under the names of the people involved. Hand a field back to the core system If the core system should own the field again, use Return to source on the…