Skip to content
FlowSentry Help Centre
Browse the Help Centre

All topics

Search the Help Centre

17 articles for “override”

  1. Tutorials Run a customer risk review …test whether the model itself should change, propose an override for a second person to approve, and then work the enhanced due diligence (EDD) case that a High rating opens. Before you start Step Who…
  2. User roles Risk manager …customers. You draft and test risk model versions, propose overrides where the model misses something, work enhanced due diligence (EDD) for high-risk customers and maintain the enterprise-wide risk…
  3. FAQs Screening and risk …The MLRO or Deputy MLRO activates it with step-up. Can I override a rating? Yes, under maker-checker. Select Propose override, choose the band, give a Reason for the override of at least 20 characters…
  4. Blog & updates Smarter screening and explainable risk …of what drives the rating and what would change it. Overrides with approval Propose override sets a band with a reason of at least 20 characters and an expiry of at most one year. A different person…
  5. User roles MLRO and Deputy MLRO …high-risk ones. Approve KYC changes, EDD sign-offs, risk overrides and risk model activations. Complete an EWRA cycle as the sign-off. Supervision and oversight Supervise the alert queue, bulk close…
  6. Guides Compliance and governance guide …on a live customer Approve or reject Yes Propose a risk override or draft a risk model version Approve or activate Yes Submit an EDD case Approve the relationship or reject — Propose institution…
  7. Getting started Key concepts …a domestic PEP is never rated below Medium). An approved override can change the effective band for a limited period. A High band opens an EDD (enhanced due diligence) case automatically. Controls…
  8. Guides MLRO guide …live customers KYC changes (/customers/kyc-changes) Risk overrides The customer's risk tab or Customer risk (/risk): Approve override Risk model versions Risk models (/risk/models): Activate…
  9. FAQs Security and access …activating a rule or a risk model, and approving a risk override approving a KYC change or a high-risk onboarding approving tenant settings and turning kill switches on or off approving a data source…
  10. User roles User roles at a glance …risk model versions and run the simulator, propose risk overrides, work EDD checklists, read rules and customers /risk, /risk/models, /risk/edd, /risk/ewra Administrator Tenant administrator Propose…
  11. Getting started Your first day, by role …grounds. Check My approvals for rules, KYC changes, risk overrides and other items waiting for you. Review Reporting (/reporting) for filings awaiting hand-off to the FIU portal, and the Executive…
  12. Reference Glossary …of suspicions the MLRO decided not to file, with grounds. Override A governed change to a customer's risk band, with a reason and an expiry of up to one year, approved by a different person. The…
  13. Reference Release notes …reason, plus floor rules and score history. Risk overrides with a reason, an expiry and approval by a different person with step-up. A What-if simulator that shows how a change to factor weights or…
  14. Reference Security and privacy overview …list and rule activation, onboarding, KYC changes, risk overrides and models, tenant settings and data source go-live. Confidentiality Tenant isolation Every record belongs to one institution, and one…
  15. Getting started Sign in, set up MFA and understand step-up …a built-in scenario off; approving a KYC change, a risk override, a risk model version or high-risk onboarding; approving institution settings, turning a kill switch, or approving a data source's…
  16. Reference Status and badge meanings …Rescore now Overridden The band was changed by an approved override Check the reason and expiry on the risk tab KYC status Status Meaning What to do Complete All required KYC items are on file Nothing…
  17. Reference Troubleshooting and error messages …for an alert rationale, grounds for suspicion or an override reason. Add more detail. File refused. The file is too large, in the wrong format, a duplicate or password-protected. Check the limits in…

Rejoining the server...

Rejoin failed... trying again in seconds.

Failed to rejoin.
Please retry or reload the page.

The session has been paused by the server.

Failed to resume the session.
Please retry or reload the page.