Search the Help Centre

20 articles for “overview”

Reference Security and privacy overview …transactions, suspicions and regulatory reports. This overview summarises, at a high level, the controls that protect that data and the evidence they produce. It is written for compliance, risk, audit…
FAQs General questions …codes. Related Welcome to FlowSentry Key concepts Roles overview Troubleshooting Glossary
Getting started Welcome to FlowSentry What FlowSentry does, the modules it brings together and the principles that shape every screen.
User roles Auditor, QA reviewer and executive …What you can do Open the aggregate dashboards: Executive overview, Transaction monitoring, Screening, Securities and My dashboard. Use the analytics pages: Analytics workspace and Pivot analytics, and…
Blog & updates Meet Ask Sentry: AI that drafts, people decide …the rationale and reason code Sentry Agent memo Case → Overview → Investigate with AI Summary, cited evidence, typology, recommendation and confidence Case summary Case → Overview → Summarise case Key…
FAQs AI and data protection …risk context and a suggestion Sentry Agent memo Case, Overview, Investigate with AI Summary, cited evidence, typology, recommendation and confidence Case summary Case, Overview, Summarise case Key…
Blog & updates Dashboards that answer the next question …role can open: Dashboard Route What it shows Executive overview /dashboards/executive Alerts, high and critical alerts, cases opened, SLA compliance, high-risk customers, screening backlog, pinned…
Guides MLRO guide …own item. 6. Overseeing the programme Dashboards Executive overview (/dashboards/executive): alerts, cases opened, SLA compliance, STRs filed, high-risk customers, screening backlog and AI assists…
Reference Release notes …dashboards your role can open. New dashboards: Executive overview, Transaction monitoring, Operations & SLA, Screening, Customer risk, AI usage and a personal My dashboard you can customise from a…
FAQs Security and access …if you think you need it. Related Sign in and MFA Roles overview Security and privacy overview Troubleshooting and error messages Compliance and governance guide
How-to guides Use AI assistants responsibly …the outcome and select Close alert Sentry Agent Case, Overview, Investigate with AI An investigation memo with cited evidence; Add to case notes Case summary Case, Overview, Summarise case Status, key…
How-to guides Use dashboards: period, comparison, drill-through and export …your role can open. Most roles can open the Executive overview, Transaction monitoring, Screening and My dashboard. Operations & SLA also needs case access, Customer risk needs customer access, and AI…
Getting started Your first day, by role …awaiting hand-off to the FIU portal, and the Executive overview dashboard. Read next: Draft and file an STR and the MLRO guide. KYC reviewer Open Customers (/customers). Filter by Incomplete KYC, IDs…
Guides Administrator guide …is written to application logs. See Security and privacy overview. 11. Go-live checklist Confirm institution settings: base currency, time zone, calendar, suspicion clock, required KYC — approved by a…
Guides Analyst guide …indicator shows Within SLA or SLA breached. Tab Use it to Overview Run Investigate with AI (Sentry Agent memo) and Summarise case; set priority; Escalate or Hand over; open the Customer profile Alerts…
Guides Compliance and governance guide …signed deletion certificates. See the Security and privacy overview. 9. Regulatory alignment FlowSentry is designed around the obligations of Kenyan reporting institutions and international standards.…
How-to guides Export data safely …recorded in the audit trail. Related Security and privacy overview Draft and file an STR Compliance and governance guide
Guides Integration guide …and integration engineer Security and privacy overview
Tutorials Investigate an alert end to end …in the case Work through the tabs: Tab What to do Overview Select Investigate with AI. The Sentry Agent reads the case through read-only tools and drafts a memo: summary, evidence with citations to…
How-to guides Search for any customer, account or case …Keyboard shortcuts Export data safely Security and privacy overview