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23 articles for “reference”

Reference Troubleshooting and error messages …or ⌘+Shift+R) Something went wrong An error page with a Reference Select Try again. If it repeats, give the reference and time to your administrator Forms and data Message as shown What it means What…
Reference Glossary …Ctrl+K (⌘K on a Mac) or /. Type a page, action or record reference and press Enter. Cool-off A period after a rule raises an alert during which it does not raise another for the same subject, to avoid…
Reference Keyboard shortcuts …"create rule" or a customer, account, case or rule reference Up and down arrows Move through the results Enter Opens the highlighted result; with free text and no result chosen, it opens full search…
Reference Security and privacy overview …or revoked with step-up. Records carry the source system's reference, so resending never creates duplicates. A data source goes live only after a second person approves it. Outbound webhooks are…
Reference Release notes What has changed in FlowSentry, newest first, with links to the posts that explain each release.
Reference Status and badge meanings What every status, badge and chip in FlowSentry means, and what to do when you see it.
FAQs Screening and risk …a rule outcome but is never a band. What is the platform reference model? Until your institution activates its own risk model, customers are rated with the platform reference model, shown as "Platform…
Guides Integration guide …by design. Every record carries your system's own reference. Sending the same reference again never creates a duplicate, so retries are always safe. Nothing is silently dropped. Each row is accepted,…
User roles Risk manager …you can do Draft new risk model versions, starting from a reference model, with a Calibration rationale. Use the What-if simulator to change factor group weights and band cut-offs, see the band-shift…
Tutorials Run a customer risk review …activates its own model, ratings use the platform reference model, labelled "Platform reference · uncalibrated". Step 1: Find customers to review Open Customers › Customer risk (/risk). Use the…
How-to guides Run an ad-hoc name search or batch screening …with a header row. Use these columns: name,dob,country,id,reference. Only name is required. Write dates of birth as yyyy-mm-dd. Include at most 5,000 rows. The reference column is for your own…
Tutorials Draft and file an STR …reports and Mark selected as uploaded, recording the FIU reference the portal gives you. Every view and download is recorded in the audit trail. The page also tells you which goAML schema a report was…
Blog & updates Introducing the new FlowSentry experience …("create rule"), or a customer, account, case or rule reference. Press Enter on free text to open full search at /search. Breadcrumbs and a calmer app bar The app bar now shows breadcrumbs (module ›…
How-to guides Load data with files and the API …cannot be replayed. Each record carries your system's own reference. Sending the same reference again never creates a duplicate, so it is always safe to retry. Responses tell you whether a record was…
User roles MLRO and Deputy MLRO …it to the goAML portal yourself, then record the portal reference. Record an FIU rejection and return a report for correction. See STR-restricted cases and the Reporting KPIs dashboard. Approvals…
How-to guides Search for any customer, account or case …such as "create rule" a customer, account, case or rule reference. Use the arrow keys to pick a result and press Enter. If nothing matches what you need, press Enter on your free text to open full…
Guides Administrator guide …Activate a calibrated risk model (or accept the platform reference model as an interim, documented decision). Confirm every user has the right roles and that MLROs and administrators have enrolled…
Guides Analyst guide …as "create rule", or a customer, account, case or rule reference, then Enter. Free text opens full search. Ask Sentry: Ctrl+J (⌘J) opens the AI copilot for questions about the page you are on. App…
How-to guides Export data safely …then select Mark selected as uploaded and record the FIU reference so the register stays accurate. Note: Viewing and downloading reports are both recorded in the audit trail. Related Security and…
FAQs General questions …the time it happened and, if an error page appeared, the Reference it showed. Never share passwords or authenticator codes. Related Welcome to FlowSentry Key concepts Roles overview Troubleshooting…
Guides MLRO guide …goAML portal. Mark selected as uploaded and record the FIU reference. If the FIU rejects a report, Record rejection with its reason and Return for correction. The replacement is approved by a…
User roles User roles at a glance …institutions, platform-wide scheduled jobs and reference data. List desk officer keeps the platform lists up to date, such as the UN Security Council list, Kenya domestic designations, OFAC and the…
Getting started Welcome to FlowSentry …the MLRO hands it off to the FIU portal and records the reference. Everything is evidenced. Every decision is attributed to a named person in a tamper-evident audit trail, and dashboards show how the…