Search the Help Centre

30 articles for “rules”

Blog & updates Rules without code: the guided rule builder Monitoring rules should belong to the compliance team that answers for them, not to whoever can read a configuration file. This release brings a guided rule builder and a new rule library to…
Guides Analyst guide …review screening hits, analyse files, read and write rules, look after customer records, and the four-eyes controls that apply along the way. Senior analysts will find their extra responsibilities —…
Guides Administrator guide …kill switches, webhooks and reason codes, monitoring rules and screening lists from an administrator's point of view, data integration, operational health and a go-live checklist. Integration…
User roles Analyst and senior analyst …for a checker to decide. Author monitoring rules in the guided rule builder and backtest them. Analyse a statement or transaction file in File analysis and promote findings to alerts. Read customers,…
Tutorials Build a monitoring rule and get it approved …for step-up. Look in the Rule library (/monitoring/rules) first. A built-in scenario may already cover the pattern, and tuning it is often better than writing a new rule. Step 1: Start the rule Open…
How-to guides Switch a built-in scenario off or back on …round amounts. They run alongside your institution's own rules. If a built-in does not fit your business, you can switch it off for your institution, or tune it instead. Neither takes effect until a…
Tutorials Analyse a statement file …runs such files through your institution's live monitoring rules, statement analytics and screening lists in an isolated workspace. The rows never enter the transaction book, cash reports or…
FAQs Troubleshooting …not still in testing (testing only validates) the relevant rules are Active, and built-ins you expect are not switched off FX rates exist for the currencies involved; a missing rate means rules with…
Reference Status and badge meanings …Follow your institution's exit or remediation process Rules Status Meaning What to do Draft Being written; only the author sees it Finish and Submit for approval Awaiting approval Waiting for a…
Guides Compliance and governance guide …can also read cases (including STR-restricted ones), rules and customers for independent testing, but cannot act on anything. 5. Explainability and reproducibility Area What an examiner can see Alerts…
Reference Glossary …a statement or transaction list against your monitoring rules, statement analytics and screening lists without loading it into the transaction book. Only findings you promote become alerts. AI draft…
Reference Release notes …contribution with a plain-English reason, plus floor rules and score history. Risk overrides with a reason, an expiry and approval by a different person with step-up. A What-if simulator that shows…
User roles User roles at a glance …and cases, record suspicion, review screening hits, author rules, run file analysis, read customers /alerts, /screening, /monitoring/rules, /analysis/files Senior analyst Team lead and first checker…
Getting started Key concepts …as shipped, tune them, switch them off, or write its own rules. Every rule has thresholds — named parameters such as a minimum amount or a count — that your institution can set without changing the…
User roles Risk manager …review, when switched on Rule library /monitoring/rules Read-only view of rules Customer risk dashboard /dashboards/customers Bands, KYC, PEPs, reviews and ID expiries My approvals /approvals/inbox…
Getting started Welcome to FlowSentry …for you Where to find it Monitoring Runs your monitoring rules and scenarios against every transaction as it arrives and raises alerts. Includes a rule library, a guided rule builder, backtesting and…
Blog & updates Introducing the new FlowSentry experience …Search or jump to box takes part of a page name ("kyc", "rules"), an action ("create rule"), or a customer, account, case or rule reference. Press Enter on free text to open full search at /search.…
Blog & updates Meet Ask Sentry: AI that drafts, people decide …that fails validation, you get Generated without AI — rules-based summary, with the reason. Your work never stops because a model is unavailable. Discard removes any draft, and nothing is ever…
How-to guides Use AI assistants responsibly …means a model produced it. Generated without AI — rules-based summary means the model was not used, and the label says why (for example switched off, not enabled, timed out or unreachable). Read it…
Getting started Your first day, by role …or Do not file with grounds. Check My approvals for rules, KYC changes, risk overrides and other items waiting for you. Review Reporting (/reporting) for filings awaiting hand-off to the FIU portal,…
FAQs AI and data protection …client data are pinned to the self-hosted tier, or receive rules-based drafts instead. Cloud model tiers are used only for synthetic or demonstration data. What happens to the output? Every response…
User roles Auditor, QA reviewer and executive …on Reporting and the Reporting KPIs dashboard. Read rules, rule versions, backtests and rule performance. Read customers, accounts, risk ratings, EDD cases and the EWRA. Open every dashboard,…
FAQs General questions …in one workspace: transaction monitoring with real-time rules and scenarios screening against sanctions, PEP and internal lists customer risk rating with enhanced due diligence (EDD) client…
How-to guides Manage tenant settings and kill switches …a data protection review. Assistants then fall back to rules-based summaries where they can, labelled "Generated without AI — rules-based summary". Register an outbound webhook Webhooks let FlowSentry…
User roles MLRO and Deputy MLRO …review /qa Sampled alert closures Rule library /monitoring/rules Approve rule versions Screening /screening, /screening/exclusions, /screening/lists Hits, exclusions and lists Risk models and EWRA…
Tutorials Run a customer risk review …that maps to a band: Low, Medium, High or Very high. Floor rules can lift the band regardless of score; for example, a domestic PEP is never rated below Medium. Until your institution activates its…
User roles Administrator and integration engineer …business calendar. Check FX rates: a missing rate means rules with thresholds in that currency cannot evaluate. Integration engineers: open Data sources, connect your first source and run a dry run.…
How-to guides Check platform health and scheduled jobs …FX rates. A missing rate in FX rates (/admin/fx) means rules with thresholds in that currency cannot evaluate. Keep rates current. AI usage. A sudden rise in calls or cost is worth a look in the AI…
Blog & updates Dashboards that answer the next question …that severity; a rule opens the rule; a typology opens the rules behind it; a risk band opens the filtered customer register. Export CSV downloads every figure and widget on the page. The download…
Tutorials Draft and file an STR …— edit before saving". If AI is unavailable you get a rules-based draft instead. Edit the narrative until it is accurate, specific and in your words. Check names, dates and amounts against the…