menuBrowse the Help Centre
All topics
Search the Help Centre
30 articles for “screening”
- helpFAQs Screening and risk Screening and customer risk rating are two of the most closely examined parts of any AML programme. This page explains how FlowSentry raises and remembers screening hits, how the different lists…
- campaignBlog & updates Smarter screening and explainable risk Screening and customer risk rating are where compliance teams spend much of their time and where examiners ask the hardest "why" questions. This release makes both faster to work and easier to…
- checklistHow-to guides Clear several screening hits at once …Before you start You need a role that reviews screening hits: Analyst, Senior analyst, MLRO or Deputy MLRO. Only hits in the Potential status can be bulk cleared. Check each hit before you tick it.…
- checklistHow-to guides Run an ad-hoc name search or batch screening …a business partner. Name search checks one name; batch screening checks a file of names. Neither creates hits or changes any record. Before you start Name search (/screening/search) is open to roles…
- checklistHow-to guides Add a good-guy screening exclusion …listed party. While an approved exclusion is in force, screening skips that pair, so analysts stop clearing the same false positive over and over. Before you start To propose an exclusion you need…
- schoolTutorials Review a screening hit …MLRO role. Checker: Senior analyst, MLRO, Deputy MLRO or Screening checker role — a different person — with a second factor for step-up. Your institution's four-eyes rules are on Screening › Four-eyes…
- menu_bookGuides Analyst guide …work the queue, investigate, use the AI assistants, review screening hits, analyse files, read and write rules, look after customer records, and the four-eyes controls that apply along the way. Senior…
- schoolTutorials Onboard a corporate customer …capture, consent, identity checks, beneficial ownership, screening, risk and a decision, with a different person at each control point. This tutorial onboards a limited company. Individual customers…
- rocket_launchGetting started Key concepts …A case holds the alerts, transactions, related parties, screening results, documents, notes, information requests and a full history. Disposition and reason code Closing an alert is a disposition: an…
- library_booksReference Status and badge meanings …to STR-privileged roles and people already on the case Screening Status Meaning What to do Potential A new hit awaiting review Review it, or Assign to me Cleared Decided as a false positive Nothing;…
- badgeUser roles Analyst and senior analyst …FlowSentry. They work the alert queue, build cases, review screening hits and record suspicion for the MLRO to decide. Senior analysts do all of that and also act as the team's first checker: they…
- menu_bookGuides Administrator guide …switches, webhooks and reason codes, monitoring rules and screening lists from an administrator's point of view, data integration, operational health and a go-live checklist. Integration engineers…
- library_booksReference Release notes …overview, Transaction monitoring, Operations & SLA, Screening, Customer risk, AI usage and a personal My dashboard you can customise from a widget catalogue. A shared frame on every dashboard: periods…
- menu_bookGuides Compliance and governance guide …alert QA review of a sample of closures No Propose a true screening match (or a clear that policy routes to a checker) Confirm or reject Yes Propose a watchlist version or entry Activate Yes Propose a…
- library_booksReference Glossary …against your monitoring rules, statement analytics and screening lists without loading it into the transaction book. Only findings you promote become alerts. AI draft Text or analysis prepared by an…
- schoolTutorials Investigate an alert end to end …will not need step-up in this tutorial, but you may later. Screening hits are worked separately on Hits (/screening); this tutorial covers monitoring alerts. Step 1: Pick up an alert Open Work ›…
- menu_bookGuides KYC and onboarding guide …reaches the threshold, Record senior managing official. Screening: Screen all parties now. A potential match puts the application on hold until the hit is resolved. Submit for review. Review (KYC…
- badgeUser roles MLRO and Deputy MLRO …Confirm true matches and approve proposed clears on screening hits. Propose and approve list changes and good-guy exclusions (never the same item). Review and approve onboarding applications,…
- menu_bookGuides MLRO guide …Your daily view Dashboard (/): open alerts, SLA at risk, screening hits and Waiting for you — the four-eyes items you can approve. Notifications (the bell) and My approvals (/approvals/inbox):…
- badgeUser roles User roles at a glance …Work alerts and cases, record suspicion, review screening hits, author rules, run file analysis, read customers /alerts, /screening, /monitoring/rules, /analysis/files Senior analyst Team lead and…
- rocket_launchGetting started Welcome to FlowSentry …switched on, client onboarding. Customers, /customers Screening Screens customers, directors and beneficial owners against sanctions, PEP and internal lists; hit review with explanations; name search;…
- schoolTutorials Analyse a statement file …live monitoring rules, statement analytics and screening lists in an isolated workspace. The rows never enter the transaction book, cash reports or dashboards; only the findings you choose to promote…
- checklistHow-to guides Export data safely …under your name. Some exports record only counts; batch screening, for example, never writes the names into the log. Permissions. You can export only what you can already see. Exporting never widens…
- rocket_launchGetting started Find your way around …module, in this order: Home, Work, Monitoring, Customers, Screening, Reporting, Insight, and — if your role has them — Data and Admin. Home goes straight to your dashboard. Any other icon opens a…
- helpFAQs AI and data protection …investigation memos and STR narratives, explaining screening matches and risk ratings, and answering questions about what is on screen. This page explains how personal data is protected along the way…
- campaignBlog & updates Dashboards that answer the next question …alerts, cases opened, SLA compliance, high-risk customers, screening backlog, pinned metrics Transaction monitoring /dashboards/monitoring Volumes and value by day, channel and event type; alerts per…
- helpFAQs General questions …a specific area, the other FAQ pages cover AI, security, screening and risk, and troubleshooting in more depth. About FlowSentry What is FlowSentry? FlowSentry is an AI-assisted anti-money-laundering…
- campaignBlog & updates Meet Ask Sentry: AI that drafts, people decide …the page you are on. Ask it about the case, customer, screening hit or rule in front of you, or about records you are allowed to see. Answers come with Sources: links to the records it used, so you…
- rocket_launchGetting started Your first day, by role …record suspicion on Suspicion & STR. Look at Hits (/screening) if your team also works screening. Read next: Investigate an alert end to end. Senior analyst Everything an analyst does, plus: Check My…
- campaignBlog & updates Introducing the new FlowSentry experience …one icon per module: Home, Work, Monitoring, Customers, Screening, Reporting, Insight, Data and Admin. Select an icon and a flyout opens with that module's pages, each with a one-line description of…