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30 articles for “step-up”

Getting started Sign in, set up MFA and understand step-up …then select Sign in. On the next screen ("One more step. Confirm it's you."), enter the six-digit Verification code from your authenticator app and select Verify. If you have a passkey, your browser…
FAQs Security and access …and select Sign in. If you have a second factor set up, you are then asked to confirm it's you with a six-digit Verification code from your authenticator app, or with a passkey. Every sign-in is…
Tutorials Draft and file an STR …role, with an authenticator app or passkey enrolled for step-up. The case subject should be a customer whose KYC record is loaded; the report draws the subject's details from it. The two people must…
Guides Compliance and governance guide …explains the controls built into FlowSentry and how they support your institution's anti-money-laundering and counter-terrorist-financing (AML/CFT) obligations. It is written for MLROs, internal…
Getting started Key concepts …Alert An alert is raised when a transaction, or a group of transactions, matches an active rule. It records which rule and version fired, the thresholds against the actual values, the window and the…
Tutorials Build a monitoring rule and get it approved …person from the author — with a second factor enrolled for step-up. Look in the Rule library (/monitoring/rules) first. A built-in scenario may already cover the pattern, and tuning it is often better…
User roles MLRO and Deputy MLRO …Prepare the FIU portal hand-off: download the bundle, upload it to the goAML portal yourself, then record the portal reference. Record an FIU rejection and return a report for correction. See…
Tutorials Review a screening hit …role — a different person — with a second factor for step-up. Your institution's four-eyes rules are on Screening › Four-eyes policy (/screening/policy). Step 1: Choose a hit from the queue Open…
Reference Security and privacy overview …providers is available for enterprise deployments. Step-up for sensitive actions Actions with regulatory consequences, such as filing an STR, confirming a sanctions match, activating a rule or list,…
Tutorials Analyse a statement file …bank, a fund or broker ledger, a mobile-money statement supplied during due diligence or an investigation. File analysis runs such files through your institution's live monitoring rules, statement…
Reference Troubleshooting and error messages …page lists the messages you are most likely to see, grouped by area. For step-by-step help with common problems, see Troubleshooting. Sign-in and MFA Message as shown What it means What to do Sign-in…
User roles User roles at a glance …lead and first checker Everything an analyst has, plus supervise cases, QA review, confirm screening hits, bulk-close alerts, propose KYC changes /alerts, /qa, /screening, /customers/kyc-changes MLRO…
Tutorials Investigate an alert end to end …Have your authenticator app to hand. You will not need step-up in this tutorial, but you may later. Screening hits are worked separately on Hits (/screening); this tutorial covers monitoring alerts.…
FAQs Troubleshooting …7D to 90D, in case nothing happened in the window. The Updated time. If it is recent, the figures are current. Press refresh to fetch the latest. Recent loading. Data loaded in the last few minutes,…
Reference Release notes …that answer the next question. Screening workbench upgrades Name search for ad-hoc checks against the lists, with adjustable fuzziness and full entry profiles. Searches are recorded in the audit trail…
Tutorials Run a customer risk review …(EDD) case that a High rating opens. Before you start Step Who can do it Read ratings and the risk register Anyone who can read customers (Analyst, Senior analyst, MLRO, Deputy MLRO, Risk manager, KYC…
FAQs Screening and risk …a customer's risk rating is built, overridden and followed up. Screening hits Why was this hit raised? A hit is raised when a customer, or a director or beneficial owner of a corporate customer,…
User roles KYC reviewer, relationship manager and senior approver …the senior approver signs off. FlowSentry keeps the three steps in separate hands so that no one approves a customer, a KYC change or an enhanced due diligence (EDD) outcome they prepared themselves.…
User roles Administrator and integration engineer …sources, approve go-live, and approve mapping templates. Upload files and correct quarantined rows in ingestion runs. Maintain FX rates used to normalise amounts. Approve or reject monitoring rule…
Guides Administrator guide This guide is for the administrators who set up and run FlowSentry for an institution. It covers institution settings, kill switches, webhooks and reason codes, monitoring rules and screening lists…
How-to guides Clear several screening hits at once …one. You give one reason code and one narrative for the group, and FlowSentry still applies your institution's four-eyes policy to every hit individually. Before you start You need a role that reviews…
Guides Integration guide …Sending the same reference again never creates a duplicate, so retries are always safe. Nothing is silently dropped. Each row is accepted, recognised as a duplicate, or quarantined with a reason you…
User roles Risk manager …rationale. Use the What-if simulator to change factor group weights and band cut-offs, see the band-shift matrix and the customers who would move, then Save as draft version. Send a draft for approval…
Guides KYC and onboarding guide …— Yes Approve or decline an application (high-risk with step-up) — — Yes Yes Read customers, accounts and profiles Yes Yes Yes Yes Propose a KYC change Yes Yes — Yes Approve a KYC change (step-up) — —…
Guides MLRO guide …Enrol a second factor. MFA is mandatory for your role. Set up an authenticator app at Security & MFA (/account/mfa) and, ideally, a passkey at Passkeys. Most of your approvals need step-up — a fresh…
Blog & updates Rules without code: the guided rule builder …adapt it. Start from a blank rule. Then work through five steps: Basics: name, typology (with Suggest from typology), severity and score weight. What to watch: transaction types, channels, whether to…
Blog & updates Smarter screening and explainable risk …screening Name search (/screening/search) looks a name up against your lists without creating anything. Enter a full name and, optionally, a date of birth, country and party type, set the fuzziness…
Reference Status and badge meanings …and whether it needs you. This page lists each one, grouped by area, with what it means and what to do next. Alerts and cases Priority Priority Meaning What to do High Score of 80 or more out of 100…
Getting started Welcome to FlowSentry …signing in for the first time, continue with Sign in, set up MFA and understand step-up. What FlowSentry does Module What it does for you Where to find it Monitoring Runs your monitoring rules and…
Getting started Your first day, by role …can sign in and have an authenticator app or passkey set up — see Sign in, set up MFA and understand step-up. Not sure which role you have? Open the user menu (your name, top right): your roles are…