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25 articles for “suspicion”

Tutorials Investigate an alert end to end …is explained, or you open a case, investigate and record suspicion for the MLRO. It takes about 20 minutes the first time. Before you start You need the Analyst or Senior analyst role (the MLRO and…
Tutorials Draft and file an STR …a two-person job in FlowSentry. The investigator records suspicion and drafts the report; the MLRO (or the Deputy MLRO) reviews it and decides. FlowSentry then builds the goAML report, checks it, and…
User roles MLRO and Deputy MLRO …is always a second senior decider: when the MLRO records a suspicion or makes a change, the deputy decides or approves it, and the other way round. Important: Multi-factor authentication is mandatory…
Guides MLRO guide …is the checker for anything the MLRO made, and decides suspicions the MLRO recorded. You can do everything an analyst can, and on top of that you decide suspicions, file reports, approve governed…
Guides Analyst guide …an alert Under Close this alert, choose the Outcome (No suspicion (activity explained) or Inconclusive), a Reason code from your institution's catalogue, and a Rationale of at least 20 characters,…
Getting started Key concepts …code Closing an alert is a disposition: an outcome ("No suspicion (activity explained)" or "Inconclusive"), a reason code from your institution's catalogue and a written rationale. A sample of…
How-to guides Manage tenant settings and kill switches …public holidays or weekends only, plus gazetted holidays Suspicion clock (business days) How long the MLRO has to decide a recorded suspicion, from 1 to 30 days; the default is 2 Required KYC for…
FAQs Security and access …the screen. Which actions use maker-checker? Among others: suspicion and the MLRO's filing decision, alert closure and QA review, a proposed true match and its confirmation, watchlist versions, rule…
User roles Analyst and senior analyst …alert queue, build cases, review screening hits and record suspicion for the MLRO to decide. Senior analysts do all of that and also act as the team's first checker: they supervise the queue, review a…
Reference Glossary …with transactions, parties, documents, notes and the suspicion and STR record. Stages run Triage, Investigation, Review, Closed. CDD Customer due diligence: identifying and verifying a customer,…
Getting started Your first day, by role …the tabs, add notes and, if you suspect laundering, record suspicion on Suspicion & STR. Look at Hits (/screening) if your team also works screening. Read next: Investigate an alert end to end. Senior…
Guides Administrator guide …holidays or weekends only, plus Gazetted holidays you add. Suspicion clock (business days): how long the MLRO has to decide a recorded suspicion (1–30; platform default 2). Required KYC for…
Guides Compliance and governance guide …both the maker and checker permission — an MLRO can record suspicion and decide on someone else's — but never checks their own item. An attempt is refused with "The approver must be a different person…
Reference Troubleshooting and error messages …it appears in a colleague's My approvals You recorded this suspicion — another decider (the designated deputy) must decide it. The MLRO cannot decide a suspicion they recorded The Deputy MLRO decides…
User roles User roles at a glance …AML analyst and investigator Work alerts and cases, record suspicion, review screening hits, author rules, run file analysis, read customers /alerts, /screening, /monitoring/rules, /analysis/files…
Reference Status and badge meanings …Work in turn Alert outcome Outcome Meaning What to do No suspicion (activity explained) Closed; the activity has a legitimate explanation Nothing; it may be sampled for QA Inconclusive Closed without…
User roles Administrator and integration engineer …settings: base currency, time zone, business calendar, the suspicion clock and required KYC fields. Turn Kill switches on or off (client onboarding, identity verification, AI features), each with a…
FAQs AI and data protection …next steps and a handover note STR/SAR narrative Case, Suspicion & STR, Draft narrative with AI A Who/What/When/Where/Why/How draft for you to edit Match explainer Screening hit, Explain this match A…
How-to guides Export data safely …you do not need a private copy. Warning: Anything about a suspicion, an alert, a case or a suspicious transaction report must never reach the customer or anyone who might alert them. Do not attach…
Blog & updates Meet Ask Sentry: AI that drafts, people decide …next steps and a handover note STR narrative Case → Suspicion & STR → Draft narrative with AI A Who/What/When/Where/Why/How draft; Use draft fills the narrative for you to edit Match explainer…
Reference Release notes …workbench for filing, returning or not filing each suspicion, with a goAML readiness check that shows what to fix in the data. Alert work queue with claim, SLA chips, coded closures, bulk close and QA…
Reference Security and privacy overview …an institution holds: customer identities, transactions, suspicions and regulatory reports. This overview summarises, at a high level, the controls that protect that data and the evidence they…
Getting started Sign in, set up MFA and understand step-up …step up before, for example: filing an STR or deciding a suspicion as MLRO; confirming a true screening match, approving a proposed clear or a PEP decision; approving a good-guy exclusion or…
How-to guides Use AI assistants responsibly …next steps; Add to case notes STR narrative Case, Suspicion & STR, Draft narrative with AI Use draft fills the narrative for you to edit and save Match explainer Screening hit, Explain this match Use…
Getting started Welcome to FlowSentry …narratives. The MLRO decides. When an analyst records suspicion, the case goes to the MLRO, who files an STR, returns the case for more work, or decides not to file with grounds. Reports go to the…